Speak in the language of the people.
Penhire are advocates of the
Plain English Campaign
, one of the recommendations of which is to choose words appropriate to the reader.
With that in mind, we obviously like this web page postscript from Halifax, who avoided the temptation to use corporate speak.
How much more disingenuous would this be if it asked whether we had any 'issues' that we would like to 'bring to their attention'?
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